Terms & Conditions

Welcome to Keranest. These Terms & Conditions govern your use of our website and the purchase of our products. By accessing our website or placing an order, you agree to comply with these terms.

If you do not agree with any part of these terms, please do not use our website.

1. About Keranest

Keranest offers premium virgin coconut oil sourced from Kerala. Our products are suitable for cooking, direct consumption, baby massage, hair care, and general wellness.

All products are sold subject to availability and acceptance of orders.

2. Use of Website

By using this website, you agree that:

You are at least 18 years of age
You will provide accurate and complete information
You will not misuse the website for fraudulent purposes
You will not attempt to harm or disrupt website functionality

We reserve the right to refuse service to anyone at our discretion.

3. Product Information

We strive to ensure all product descriptions, images, and pricing are accurate. However:

Minor variations in packaging may occur
Product color or appearance may slightly vary due to lighting and display settings
We reserve the right to correct errors in pricing or descriptions at any time

Keranest does not make medical claims. Our coconut oil is not intended to diagnose, treat, cure, or prevent any disease.

4. Pricing & Payments

All prices are listed in INR (₹)
Prices are subject to change without prior notice
We reserve the right to cancel orders due to pricing errors

Payments must be made through approved payment methods available on our website.

5. Shipping & Delivery

Delivery timelines are estimates and may vary due to courier delays or unforeseen circumstances.

Keranest is not liable for delays caused by third-party courier services.

Please refer to our Shipping Policy for detailed information.

6. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Due to the consumable nature of our product, opened or used items are not eligible for return unless damaged or incorrect.

7. Intellectual Property

All content on this website, including:

Logos
Product names
Images
Text
Designs

is the property of Keranest and may not be copied, reproduced, or distributed without permission.

8. Limitation of Liability

Keranest shall not be liable for:

Indirect or incidental damages
Allergic reactions due to improper use
Misuse of the product
Delays caused by third-party service providers

Customers are advised to perform a patch test before topical use.

9. Privacy

Your personal information is handled according to our Privacy Policy.

10. Governing Law

These Terms & Conditions shall be governed by the laws of India.

Any disputes shall be subject to the jurisdiction of the courts in [Your City, Haryana].

11. Changes to Terms

Keranest reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of updated terms.