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Terms & Conditions

Welcome to KERANEST. These Terms & Conditions ("Terms") govern your access to and use of www.keranest.in ("Website"), including the purchase of our products.

By accessing or using this Website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Website.

About KERANEST

KERANEST is an Indian food brand offering carefully selected products including:

  • Cold Pressed Coconut Oil
  • Whole Spices
  • Moringa Powder

through our official website and other authorised sales channels.

Eligibility

By placing an order through our Website, you confirm that:

  • You are legally capable of entering into a binding agreement under applicable law.
  • The information provided by you is accurate and complete.
  • You will use the Website only for lawful purposes.

Product Information

We make reasonable efforts to ensure that product descriptions, ingredients, pricing, and images are accurate.

As many of our products are naturally sourced agricultural products, variations in colour, aroma, taste, texture, and appearance may occur. Such natural variations do not indicate a product defect.

Product images are provided for illustration purposes and may differ slightly from the actual product.

Pricing

All prices displayed on the Website are in Indian Rupees (INR) unless otherwise stated.

Prices are subject to change without prior notice.

Applicable taxes and shipping charges, where applicable, will be displayed during checkout before payment is completed.

Orders

Submitting an order does not automatically constitute acceptance by KERANEST.

We reserve the right to accept or decline any order, including in situations such as:

  • Product unavailability.
  • Pricing or technical errors.
  • Incomplete or inaccurate customer information.
  • Suspected fraudulent activity.
  • Circumstances beyond our reasonable control.

If an order cannot be fulfilled after payment, any eligible refund will be processed in accordance with our Refund Policy.

Payments

Payments are processed through secure third-party payment service providers.

KERANEST does not store your complete payment card details or banking credentials.

Orders will generally be processed after successful payment confirmation.

Shipping

Shipping timelines provided on the Website are estimates only.

Actual delivery may vary depending on courier operations, service availability, weather conditions, public holidays, or other circumstances beyond our reasonable control.

Please refer to our Shipping Policy for complete details.

Returns, Refunds & Cancellations

Returns, refunds, and cancellations are governed by our respective policies available on the Website.

Customers are encouraged to review these policies before placing an order.

Intellectual Property

Unless otherwise stated, all content on this Website, including but not limited to:

  • Logo
  • Brand name
  • Product names
  • Images
  • Graphics
  • Product descriptions
  • Text
  • Website design

is owned by or licensed to KERANEST and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission from KERANEST.

Acceptable Use

You agree not to:

  • Use the Website for any unlawful purpose.
  • Attempt to gain unauthorised access to the Website or its systems.
  • Interfere with the operation or security of the Website.
  • Upload malicious software or harmful code.
  • Use automated tools to copy or extract Website content without permission.

Limitation of Liability

To the extent permitted by applicable law, KERANEST shall not be liable for indirect, incidental, consequential, or special damages arising from the use of this Website or the purchase of our products.

Nothing in these Terms limits any rights available to consumers under applicable Indian law.

Third-Party Links

Our Website may contain links to third-party websites for customer convenience.

KERANEST does not control or endorse these external websites and is not responsible for their content, availability, or privacy practices.

Privacy

Your use of this Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Changes to These Terms

We may update these Terms & Conditions from time to time.

Any changes will be published on this page with an updated "Last Updated" date. Continued use of the Website after changes are published constitutes acceptance of the revised Terms.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the jurisdiction of the competent courts having jurisdiction over the registered office of KERANEST, unless otherwise required by applicable law.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

KERANEST

📧 Email: care@keranest.in

📞 Phone: +91 9958132494

🌐 Website: www.keranest.in